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Ballad Health celebrates Norton Community Hospital’s 75th anniversary of dedicated service to Wise County. For seven and a half decades, the hospital has been a cornerstone of healthcare, evolving to meet community needs with compassion and excellence.
This milestone reflects the commitment of our team and the support of our community. As we mark this achievement, we look forward to continuing our mission of providing exceptional care and enhancing the well-being of the community we serve.
Norton Community Hospital in Norton, Virginia, is a not-for-profit, 129-bed, acute-care facility serving Southwest Virginia and Southeastern Kentucky since 1949.
As the largest healthcare facility in the coalfield region, Norton Community Hospital provides a wide array of services through highly trained physicians and support staff. Norton Community Hospital is a member of the Virginia Hospital and Healthcare Association.
Norton Community Hospital offers a full array of primary care and specialty services as well as several amenities that make us the hospital of choice for residents in our area. Our team approach to health care reflects our commitment to keeping our patients at the center of everything we do.
Norton Community Hospital takes great pride in training young physicians for our rural, medically underserved area. This dedication has resulted in an increase in quality primary care for Southwest Virginia and the surrounding area and the growth of our institution. Norton Community Hospital offers the benefits of rural living with the opportunity to train in a modern and progressive hospital. Learn more about our residency program.
Norton Community Hospital continues to be recognized among the best hospitals in the state and nationwide.
Norton Community holds many accolades and recognitions, including:
High performing hospital for kidney failure
High performing hospital for COPD
Learn more about Norton Community and Ballad Health awards and recognitions.
Our surgical suite offers state-of-the-art technology and minimally invasive procedures. This includes laparoscopic as well as hand-assisted laparoscopic procedures. Additional features include:
Cribs for Kids has awarded Ballad Health’s Birthing Center at Johnston Memorial Hospital their Gold Tier Crib Safe Sleep Hospital Certification. This means that we’ve shown outstanding commitment in reducing the risk of:
Our Birthing Centers provide safe sleep education to our staff caring for infants, their family and caregivers. In addition to this, we identify at-risk family/caregivers in need of safe sleep spaces and ensure they have what they need before they’re discharged.
Learn more about Cribs for Kids and their Safe Sleep Hospital Certification.
Ballad Health celebrates Norton Community Hospital’s 75th anniversary of dedicated service to Wise County. For seven and a half decades, the hospital has been a cornerstone of healthcare, evolving to meet community needs with compassion and excellence.
This milestone reflects the commitment of our team and the support of our community. As we mark this achievement, we look forward to continuing our mission of providing exceptional care and enhancing the well-being of the community we serve.
For Ballad Health to best serve the people of the Appalachian Highlands, we survey and conduct focus groups to get a read on overall health in the region. To read about the Norton Community Hospital’s Community Health Needs Assessment (CHNA), visit our CHNA page.
Please visit our Price Transparency page for a full listing of standard charges by facility.
You can learn more about pre-visit coordination and registration here and about payment options here.
Please visit our Ballad Health MS-DRG metrics page for a full listing of MS-DRG metrics by facility.
*MS-DRGs are Medicare Severity Diagnosis Related Groups.
Expand a section below to read more about Norton Community Hospital and our community.
Wise/Dickenson County Advisory Board
In 1949, a trio of Norton physicians, Ernest J. Benko, George W. Botts and D. Cury, Jr., realized their community needed a comprehensive health care facility. They created the Miner’s Hospital, which served Wise County’s mining community until 1951, when Norton General bought the facility.
In October 1973, Qualicare, Inc., of New Orleans, La., assumed management of the hospital (1973-1983) and immediately began plans for construction of a new facility set to be completed in 1977 and replace the old 75-bed facility which was originally the home of a coal baron.
in May 1976, $6.5 million in bonds were sold to finance the construction of the new Norton Community Hospital facility, with the groundbreaking held on July 13, 1976. This significant step in the evolution of Norton Community Hospital was completed on Sept. 7, 1977, with the opening of the present facility. Seventy-five acute beds and 75 long-term care, or nursing home, beds were opened in the new structure.
Progress continued as both the quality and quantity of health care provided by Norton Community Hospital grew. A banner year in the continued growth of the old Miners Hospital occurred in 1983. Facing a difficult decision concerning the long-term care facility, the board of directors and administration officials elected to close long-term care beds and expand acute care services. This action was completed in December 1983. This decision to close long-term care beds was more acceptable with the acquisition of the former Park Avenue Hospital. The 54 acute-care beds were added to Norton Community Hospital's 75, bringing the total bed count to the current 129 acute-care beds.
In the spring of 2002, Norton Community Hospital embarked on a $16.5-million renovation project that included:
In 2007, Norton Community Hospital partnered with Mountain States Health. In the years since the partnership, Norton Community Hospital has completed major renovations throughout the facility including the Family Birth Center, intensive care unit, inpatient rehab department, medical surgery rooms, laboratory, pharmacy and surgical suite.
Norton Community Hospital is recognized as a leader in the provision of quality primary care and specialty services, delivered through highly trained support and diverse medical staff. Our patients, physicians, and team members are able to enjoy the benefits of rural living and the opportunity of practicing in a safe, modern and progressive healthcare facility.
The 15th Street Café is a full-service cafeteria available seven days per week.
The Café is located in the center of Norton Community Hospital and convenient to all areas throughout the hospital.
The 15th Street Café weekday hours are:
Call (276) 439‑1090 for the daily menu.
Norton Community Hospital offers a convenient patient drop-off lane at the main front entrance of the hospital. Patient and visitor parking is located directly in front of the main hospital entrance. Handicapped parking spaces are available in the first row of parking closest to the main hospital entrance.
The Surgical Suite, located directly behind the hospital, has a separate patient drop-off and pick up-lane, as well as a parking area for all surgical patients and visitors. Handicapped parking spaces are provided in the first row of parking closest to the Surgical Suite entrance.
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