Bristol Regional Medical Center

Since opening our facility in 1994, Bristol Regional Medical Center has served the community through superior quality care, technological innovation and compassion.

High-quality, nationally recognized care

Bristol Regional continues to be recognized among the best hospitals in the region and nationwide.

Bristol Regional was the first site in Tennessee to offer transcatheter aortic valve replacement (TAVR) surgery for patients who are at higher risk for open-heart surgery.

Bristol Regional holds many accolades and recognitions, including:

Learn more about other Bristol Regional and Ballad Health awards and recognitions.

Advanced facilities

Bristol Regional offers state-of-the-art facilities such as:

• Deborah H. Quillen Birthing Center, a newly renovated facility where families can welcome new life in comfortable, updated surroundings
• Highly acclaimed Level III trauma center and 24/7 emergency and surgical services
• Pediatric ER
• Primary stroke center – the region’s first – offering around-the-clock neurological coverage
• Leonard Family Comprehensive Breast Center, which provides a full spectrum of breast care – from cancer prevention and screening to detection, diagnosis, treatment and survivorship
• Imaging services at two Bristol locations, the Volunteer Parkway Imaging Center and Sapling Grove Imaging Center

Safe Sleep Certification

Cribs for Kids has awarded Ballad Health’s Birthing Center at Bristol Regional Medical Center their Gold Tier Safe Sleep Hospital Certification. This means that we’ve shown outstanding commitment in reducing the risk of: 

• Sudden Unexpected Infant Death (SUID)
• Accidental Suffocation and Strangulation in Bed (ASSB)
• Sudden Infant Death Syndrome (SIDS)
• Unsafe sleep injuries 

Our Birthing Centers provide safe sleep education to our staff caring for infants, their family and caregivers. In addition to this, we identify at-risk family/caregivers in need of safe sleep spaces and ensure they have what they need before they’re discharged.

Learn more about Cribs for Kids and their Safe Sleep Hospital Certification.

Pediatric emergency department

The new J.D. Nicewonder Family Pediatric Emergency Department is part of a regional system of care for children, including pediatric surgery, trauma and Level III NICU services at Niswonger Children’s Hospital in Johnson City.

A dedicated pediatric trained staff at Bristol Regional and telemedicine capabilities with Niswonger Children’s Hospital provides increased access to specialized pediatric care.

This ER features:

• Separate entrance and family-friendly waiting area
• Clinically trained Child Life Specialists dedicated to improving your child’s care through therapeutic play, medical play and other intervention techniques
• New triage area
• Nurse station and four dedicated pediatric exam rooms

The new space is kid-friendly with bright colors and patterns.

Pediatric ER hours

The pediatric emergency department hours of operation are noon to midnight each day.

After-hours pediatric patients will be treated in the main Bristol Regional emergency department.

Robotic and minimally invasive surgical options

Advanced cancer care technologies

Bristol Regional delivers advanced oncology care by offering two robotic radiosurgery technologies in the J.D. and Lorraine Nicewonder Cancer Center:

• TrueBeam STx with Brainlab
• CyberKnife Stereotactic Radiosurgery System

Both CyberKnife and TrueBeam use state-of-the-art robotic technology to treat life-threatening tumors that would otherwise be inoperable.

Robotic-assisted surgery

Bristol Regional Medical Center offers robotic-assisted surgery with the da Vinci^®, Mako SmartRobotics™ and ExcelsiusGPS^® robotic systems. These less invasive surgical systems significantly reduce the recovery time and pain for patients.

Learn more about robotic-assisted surgery.

Other key services

Some of the other services we offer in Bristol include:

• Diabetes Treatment Center
• Neuroscience
• Hospice and palliative care, both inpatient and outpatient
• Inpatient behavioral health
• Occupational health
• Outpatient lab
  • Open Monday through Friday, 7:30 a.m. to 4 p.m. Closed for lunch from 12:30 p.m. to 1 p.m.
  • Located at 1 Medical Park Boulevard, Bristol, TN 37620
• Every Step Joint Replacement Center, offering ankle, knee, hip and shoulder replacement
• Rehabilitation services, including Small Steps Pediatric Rehab
• Women’s health
• Wound Care

McGlothlin-Street Hospitality House

The McGlothlin-Street Hospitality House is “a home away from home” for patients and families who need a place to stay while receiving care at Bristol Regional.

Affordable, temporary lodging at McGlothlin-Street is a convenient option when:

• You or a family member are hospitalized or are having outpatient treatment
• You live outside a 60-mile radius of Bristol
• And you meet other eligibility requirements

The facility is close to the hospital, and each room accommodates up to four guests.

This helps remove financial and logistic barriers for patients and their caregivers, so everyone can focus more on treatment and healing.

Dedicated to providing you with superior, compassionate care

Whether you were born here, healed here or both, Bristol Regional is a part of your community. Though health care is constantly changing, one thing is certain – you can be confident in the care you receive at Bristol Regional.

Every physician, nurse, technologist and support staff member of our team is passionate about your healing and improving your quality of life, as well as the health of our community.

Hospital facts

• More than 270 board-certified or board-eligible physicians
• More than 1,615 nurses, technicians and support staff members

Leadership

• Chad Couch, MD – President, Northern Region
• John Jeter – VP, Chief Executive Officer
• Chris Miller – VP, Administrator/Chief Operating Officer
• Bob Bender – VP, Chief Financial Officer
• Jamie Bartley, DO – Chief Medical Officer
• Britney Edmiston – VP, Chief Nursing Officer
• Mark Bunker – Assistant VP, Associate Administrator

Medical care and community impact reports

Community Health Needs Assessment (CHNA)

For Ballad Health to best serve the people of the Appalachian Highlands, we survey and conduct focus groups to get a read on overall health in the region. To read about the Bristol Regional Medical Center’s Community Health Needs Assessment (CHNA), visit our CHNA page.

CMS price transparency

Please visit our Price Transparency page for a full listing of standard charges by facility.

You can learn more about pre-visit coordination and registration here and about payment options here.

Metrics by MS-DRG*

Please visit our Ballad Health MS-DRG metrics page for a full listing of MS-DRG metrics by facility.

*MS-DRGs are Medicare Severity Diagnosis Related Groups.